Privacy Policy
Welcome to FAQBee ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our services.
By accessing or using our services, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the services.
1. Information We Collect
1.1 Personal Information
- Account Information: When you create an account, we collect your email address.
- Payment Information: For Pro features, we collect payment details via secure third-party payment processors.
- User Content: Any information you provide when creating FAQ pages, including text, images, and other media.
1.2 Usage Data
- Analytics: We collect data on how you use our services to improve functionality and user experience.
- Cookies and Similar Technologies: We use cookies to track usage patterns and personalize your experience. Your information is not shared with third parties.
1.3 Third-Party Information
- AI Assistance: When you use our AI writing assistance, your input may be processed by third-party AI service providers.
2. How We Use Your Information
- To Provide Services: Create and maintain your account, process transactions, and provide customer support.
- To Improve Services: Analyze usage patterns to enhance features and functionality.
- To Communicate: Send you updates, security alerts, and support messages.
- For Legal Compliance: Comply with applicable laws, regulations, and legal processes.
3. Disclosure of Your Information
3.1 Third-Party Service Providers
We may share your information with third parties that perform services on our behalf, such as payment processing, data analysis, and AI services.
3.2 Legal Obligations
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor organization.
4. Your Rights and Choices
- Access and Correction: You may access and update your personal information through your account settings.
- Data Portability: Request a copy of your personal data in a machine-readable format.
- Deletion: You may request that we delete your personal information, subject to certain exceptions.
- Opt-Out: Unsubscribe from marketing communications at any time.
5. Security of Your Information
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
6. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective upon posting to our website.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: [email protected]